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Written by: Ryandito M — Customer Advocacy & Innovation Specialist
To commemorate International Consumer Rights Day in the past March 15th, we would like to take this opportunity to discuss from a digital transaction perspective of how you as a customer remain secure while performing digital transactions
As the world becomes increasingly digital, more and more transactions are being conducted online. While this has made life more convenient for many people, it has also created new security risks. Digital transactions are vulnerable to hacking, identity theft, and other types of cybercrime. It’s important to take steps to protect yourself when conducting digital transactions.
One of the most important things to consider when making digital transactions is the security of the website you’re using. Always make sure that the website is secure before entering any sensitive information. You can check this by looking for the padlock icon in the address bar or by checking the website’s URL. Secure websites use HTTPS instead of HTTP, which means that your data is encrypted and protected from interception.
Another important way to protect your digital transactions is to use strong passwords. This means using a combination of uppercase and lowercase letters, numbers, and special characters. Avoid using easily guessable passwords like “12345” or “password”. Also, avoid using the same password for multiple accounts.
Two-factor authentication adds an extra layer of security to your digital transactions. It requires you to enter a code in addition to your password to access your account. This code can be sent to your phone via text message or generated by an authentication app. Two-factor authentication makes it much more difficult for hackers to gain access to your account, even if they have your password.
Another important step in protecting your digital transactions is to keep your software up to date. This includes your operating system, web browser, and any other software you use for digital transactions. Updates often include security patches that fix vulnerabilities that hackers can exploit.
Public Wi-Fi is often unsecured, which means that your digital transactions can be intercepted by hackers. If you need to make a digital transaction, use a secure Wi-Fi network or your mobile data plan instead.
Phishing scams are a common way for hackers to steal personal information. They often involve fake emails or websites that look like they’re from legitimate companies. Always be cautious of emails or websites that ask for personal information, and never click on links in suspicious emails.
Finally, it’s important to monitor your accounts for any unauthorized transactions. If you notice any suspicious activity, report it to your bank or credit card company right away.
In conclusion, digital transactions are convenient, but they also come with security risks.
By following these tips, you can protect yourself from hackers and other cybercriminals. Always be cautious when entering personal information online, and make sure that you’re using secure websites, strong passwords, and two-factor authentication. Keep your software up to date, avoid public Wi-Fi, be cautious of phishing scams, and monitor your accounts for unauthorized transactions. With these measures in place, you can make digital transactions with confidence.